
Birds of a Feather: Finding Commonality to Build Impact
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On the surface, it may not seem that a volunteer and their low-income client have a lot in common, but what simmers below the surface can define a successful attorney-client relationship. This session will identify factors that affect how volunteers assist clients and clients receive that assistance.
- Demonstrate how a busy, volunteer attorney and a low-income client in crisis have more in common than you might think.
- Demonstrate why cultural competency is essential to pro bono services and identify "other" factors outside of the core "standard" factors that could impact a client's ability to receive legal services, and how to differentiate between "Capital C" challenges and "lower c" challenges.
- Develop tools and training materials to address the factors and biases addressed in the session to promote best practice engagement and develop cultural competency for the clients they assist.

Aili Monahan, JD
Director, Pro Bono Partnerships Project
Northeast New Jersey Legal Services
Aili C. Monahan is the Director of the Pro Bono Partnerships Project at Northeast New Jersey Legal Services. In her role as Director, she manages a team of five full-time pro bono staff in their mission to provide access to justice to residents of Bergen, Hudson, and Passaic Counties in New Jersey. As a 2024 grantee of the Pro Bono Innovation Fund of the Legal Services Corporation, Aili also manages NNJLS’s Clean Record Initiative, which provides full scope legal representation to individuals seeking to clear their criminal history in New Jersey. Currently, Aili serves on the Pro Bono Committee for the New Jersey State Bar Association and is a member of the National Assocation of Pro Bono Professionals.
Prior to joining NNJLS in 2023, Aili managed a solo law firm where she concentrated her legal practice on providing specialized in-house litigation services to multi-state insurance companies. Aili also worked as a Pool Attorney for the Office of the Law Guardian, where she represented children who were involved in the child welfare system. Earlier in her career, Aili served as a Case Supervisor at Hudson County Court-Appointment Special Advocates (CASA), where, as one of the only attorneys on staff, she supervised CASA volunteers in their work to advocate for CASA’s goals of securing safe, permanent homes for children whose families were involved in the child welfare system.
Aili started her legal career as a commercial litigation attorney at a large firm in New Jersey and previously clerked in the Appellate Division of the Superior Court of New Jersey. Aili earned a B.A. in mathematics from Bryn Mawr College and a J.D. from Seton Hall University School of Law. She is admitted to practice law in New Jersey, New York, and the United States District Court for the District of New Jersey.

Ana Reynolds-Sprague, JD
Pro Bono Coordinator
Legal Aid Services of Oklahoma, Inc.
Ana Reynolds-Sprague is the Pro Bono Coordinator for Legal Aid Services of Oklahoma, Inc. (LASO) in their Oklahoma City office, where she works to expand LASO’s Pro Bono Program. While new to both the legal and pro bono world, Ana has been immersed in the Nonprofit world most of her life. Her mother was the director of her local Boys & Girls Club, where she spent most of her free time volunteering. Watching her mom work to rebuild the organization, and expand its reach inspired her to always work hard, and to lend a helping hand whenever possible. This mindset led her to volunteer at her local theatre where she did everything from selling tickets to lighting design of full productions.
Originally from New Mexico, she obtained a B.A. in Government from New Mexico State University in 2018, graduating with honors. Upon graduation she moved to Oklahoma to attend Oklahoma City University School of Law (OCU). While at OCU, Ana was selected to be a member of the Oklahoma City University Law Review and serve as an Academic Fellow, tutoring students in Civil Procedure and Property Law. She also worked at the Oklahoma City University Law Library, where she assisted professors with research projects; including one that was published in The Journal of Criminal Law and Criminology in 2023. Her last year of law school she worked for the Oklahoma Access to Justice Foundation where she made connections that led her to her current position.
Ana obtained her J.D. from Oklahoma City University School of Law in 2022 and was admitted to practice law in Oklahoma. She is a member of the Oklahoma Bar Association, where she sits on the Oklahoma Access to Justice Committee, and she is a member of the National Association of Pro Bono Professionals (NAPBPRO).
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Samantha Howell, JD
Pro Bono Director
Three Rivers Legal Services, Inc.
Samantha Howell (she/her) is the Pro Bono Director at Three Rivers Legal Services. She has over a decade of experience in creating and managing pro bono/volunteer programs, with experience at three statewide organizations, a law school, and LSC- and non-LSC funded programs.
Samantha serves is the current president of the Florida Pro Bono Coordinators Association (FPBCA), serves on the Executive Committee of the National Association of Pro Bono Professionals, and is co-chair of the Jacksonville Bar Association's Pro Bono Committee. She also serves on: The Florida Bar's Public Interest Law Section's Advocacy and Civil Rights sub-committees; the Eighth Judicial Circuit Bar Assocation (and its Pro Bono Committee); the Pro Bono Committees of the 3rd, 4th, and 8th Judicial Circuits of Florida; and is a member of the Florida Association of Women Lawyers. She is admitted to practice in the state courts of Florida and New York, and in the Southern District federal courts of New York and Florida.
Samantha has a B.A. in Political Sociology from Whitman College and obtained her J.D. from Albany Law School in 2010. She is the recipient of the 2022 Kay B. Meyers Pro Bono Coordinator Award from the FPBCA. She also received the 2014 Supervisor Award from the Albany Law School Pro Bono Program, and the 2017 Public Citizen of the Year Award from the New York State Chapter of the National Association of Social Workers.