Learning Lab

Beyond Good Intentions: Psychological Barriers to Effect Legal Aid Work

The session will focus on the psychological factors that can impede the effectiveness of legal aid, offering insights into how cognitive biases and decision-making processes affect client interactions and case outcomes. Participants will learn strategies to overcome these barriers, enabling them to provide more impactful legal support to those in need.

Michael Forton

Michael Forton has served as Director of Advocacy for Legal Services Alabama (LSA) since 2016. Prior to taking this position, Mr. Forton served as Managing Attorney of the Huntsville Office for six years. Forton has represented clients in a wide range of cases including: housing, consumer, domestic and appellate issues in both state and federal courts. Prior to joining LSA, Forton served as Staff Attorney with Florida Rural Legal Services and clerked with the Alabama Disabilities Advocacy Program (ADAP). Forton received a B.A., with honors, from Michigan State University and a J.D. from The University of Alabama School of Law, where he was in the Bench and Bar Legal Honor Society. Forton previously served on the Board of Directors for the Public Interest Advisory Board at The University of Alabama. Forton won Legal Services Alabama Advocate of the Year in 2008 and the Public Interest Lawyer of the Year from the Alabama State Bar in 2024.

Stacie Bosley

Stacie Bosley is an economist with a PhD. in Applied Economics from the University of Minnesota. She is the Kahlert Professor of Economics, and has also served as the university's faculty director of assessment. Dr. Bosley's research focuses on the multi-level marketing (MLM) industry as well as consumer protection issues, including earnings representations and pyramid scheme fraud. Her research has been published in the Journal of Public Policy & Marketing, the Journal of Financial Crime, the Journal of Behavioral & Experimental Economics, Economic Inquiry, and the Journal of Consumer Affairs. Her research has also been cited in podcasts (e.g., The Dream), books (e.g., Cultish), and media outlets, including Fortune, NPR's Marketplace, USA Today, CNBC, and the BBC. Dr. Bosley has served as an expert witness for the FTC, SEC and other parties in pyramid scheme cases. Professor Bosley seeks to motivate economics and quantitative analysis through discussion of pressing problems in society and business. She also regularly works with students on collaborative research projects.

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